Faq

The Heart Institute of the Caribbean (HIC) is the premier center of excellence for cardiovascular care in the English-Speaking Caribbean. In 2018 HIC opened the HIC Heart Hospital, which is the first and only dedicated full-service Specialty Heart Hospital in Jamaica and the wider Caribbean. HIC provides comprehensive and sophisticated diagnosis and management of all forms of heart diseases and has multiple locations and several heart stations situated across Jamaica to improve access to care to all Jamaicans. HIC provides expert diagnosis and treatment of cardiovascular care and con- sultative opinion locally and remotely via a network of specialists around the world linked by a global tele-medical network.

1. The Heart Institute of the Caribbean and the HIC Heart Hospital are both located at 23 Balmoral Avenue, Kingston.
2. ST. Ann – Unit C 5B Pineapple Place, Main Street, Ocho Rios.
3. Manchester – Unit 7 1 Brumalia Road, Mandeville
4. ST. Catherine – HIC Heart Station – Shop #3 St. Jago Shopping Centre
5. ST. James – Location Coming Soon. Suite #5  Fairview Park, Montego Bay.

There are four Heart Institute branches in the island namely Kingston, Ocho Rios (St. Ann), Mandeville and a Spanish Town Heart Station in St. Catherine.

A comprehensive list of services are available at the Heart Institute of the Caribbean & HIC Hospital.

Here is a partial list of procedures and services we provide at HIC and/or HIC Hospital:

Electrocardiogram (ECG/EKG), Echocardiograms, 24-48 hour Holter monitoring, 24 Hour Ambulatory Blood Pressure Monitoring, Exercise Stress Test, Exercise Stress Echocardiogram, Dobutamine Stress Echocardiogram, Myocardial Contrast Echo, Bubble Studies, Exercise Nuclear Cardiac Scans, Dobutamine Nuclear Scans, Nuclear Myocardial Viability Scans, Cardiac Amyloid Imaging, Non Cardiac Nuclear Scans (Bone, Renal, Thyroid, Parathyroid, Whole Body etc), Left and Right Heart Cath and Coronary Angiograms, Angioplasty, Rotational Atherectomy, Chronic Total Occlusion Angioplasty, Peripheral Angiograms and Angioplasty Pacemaker implantation and interrogation, ICD implants, TEE (transoesophageal echocardiogram), Vascular Profile and and many other complex cardiac interventions.

At HIC Heart Hospital, we have an ultramodern operating theater and also provide Cardiac and Non Cardiac Surgery including Open Heart Surgery, Hernia Surgery, Hysterectomy, TURP and many other general and cardiovascular surgical procedures.

Hospital Admissions are also available for all cardiac and most general medical conditions.

Critical Care Admissions are provided in our 11 bed capacity ICU.

HIC Heart Hospital & Chest Pain Centre OPEN 24/7

Heart Institute of the Caribbean

Monday – Friday 8:00 am – 6:00 pm

Saturday – 8:00 am  -5:00 pm.

Mandeville

Monday – Saturday 9:00 am-6:00pm.

Ocho Rios Branch

Monday – Friday 8:00-5:00pm

Spanish Town Heart Stations

Open on Fridays ONLY  8:00am-5:00pm

YES we accept Walk-ins. To reduce your wait time, we recommend making an appointment with customer care or online.

Option 1. To make an appointment you can call our customer care at 876-906-2105-8 and select option 2 to schedule and appointment.

Option2. You can also schedule an appointment online at https://caribbeanheart.com/old-site/access-appointments/

Option 3. You can walk into any of our branches to schedule an appointment.

Medical Reports are usually available for pick-up or can be sent via email 48 hours after testing .

The report will be sent to the physician if an email address is provided on the referral form.

Unfortunately, we do not send test results via fax but we can send reports via email if requested.

Yes, someone can collect your results on your behalf but they must produce a valid ID and consent letter from the patient upon collecting the results.

Unfortunately, we do not send test results via fax but we can send reports via email if requested.

The cost of our services may be sought by calling our billing department at 876-906-2105-8 and selecting option 4. You can also call our Customer Care at 876-906 2105 or visit our branches for prices.

Yes, we currently accept most insurance companies, please confirm when making your appointment your insurance carrier.

Yes, we accept local and international debit and credit cards.

Yes, we have a qualified team of cardiologists. You can contact 876-906-2105-8 to find out the consultation hours and to schedule an appointment.

Yes, paediatric consultations and echocardiograms are done on Tuesdays and Wednesdays.

The HIC Cares Membership Programme offers an annual qualitative healthcare programme from the day you enroll for full 12 months of benefits suited to your healthcare needs. With the membership, we provide unlimited heart consultations with our doctors, with or without insurance., as well as further discounts on diagnostic testing.

For more information on our Membership Programme and other benefits contact the Heart Institute of the Caribbean at 906-2105-8 or visit our website page to see our different packages at

https://caribbeanheart.com/old-site/hic-cares-membership/

HIC Cares Membership is available online at https://caribbeanheart.com/old-site/hic-cares-membership/.

You can visit any of our branches, complete the membership form and pay the fee. Membership will be effective immediately and you will receive an HIC Cares Membership card.

Xtra Care Pharmacy is on site ( Second floor) of the facility, where you can receive all your required medication.

Yes, we have a Biomedical Lab at our Kingston branch.

If you are experiencing chest pains or any discomfort you suspect might be cardiac-related, you can visit our 24hour chest pain emergency centre at any time.

Yes, we provide ambulance services to the public. Please contact the HIC billing department for costs and additional details